Warranty
The SMART warranty includes 24/7 access to a dedicated SMART Customer support team for inquiries and remote troubleshooting. If required, advanced hardware replacement or return for
This article explains how to get information on the warranty coverage for your SMART product. All SMART products come with a complimentary standard warranty, with coverage periods ranging from one to three years.
Extended warranties and/or upgrades to SMART Assure warranty are available on select products. The terms of an extended warranty are the same as the original warranty. To purchase an extended warranty, contact your reseller. See Discontinued Products for a list of products that have been discontinued.
To learn about your SMART product's warranty, enter the product's serial number below. You can enter more than one number: just separate them with a comma or enter each number on its own line. You can enter up to 100 serial numbers. For information on SMART software subscriptions, sign in to the SMART Admin Portal.
PDF version includes complete article with source references. Suitable for printing and offline reading.
Download detailed product specifications, case studies, and technical data for our off-grid PV containers and mobile energy storage solutions.
15 Innovation Drive
Johannesburg 2196, South Africa
+27 87 702 3126
Monday - Friday: 7:30 AM - 5:30 PM SAST